Fluent Support Pro v1.9.1

Introducing the most effective support ticketing system for WordPress. Need to provide superfast, reliable, and efficient customer support? Fluent Support got your back.

Fluent Support Pro v1.9.1 is a WordPress plugin that enhances your website’s customer support capabilities. It offers features like ticket management, automated workflows, and real-time notifications. This version specifically focuses on streamlining support, offering features like AI-powered answers, one-click summaries, and detailed customer history logs. It’s designed to be a comprehensive solution for businesses looking to manage support efficiently within their WordPress site.

Here’s a more detailed look:

Key Features of Fluent Support Pro v1.9.1:

AI-Powered Support:
Utilizes AI to generate answers for customer queries, potentially speeding up response times and improving efficiency.
One-Click Summaries:
Provides quick summaries of customer interactions, allowing agents to quickly grasp the context of a support request.
Detailed Customer History:
Keeps a comprehensive log of all customer interactions, providing a complete picture of their support history.
Automated Workflows:
Allows you to automate repetitive tasks, such as ticket assignment and follow-ups, freeing up agent time.
Customizable Email Notifications:
Enables you to customize email notifications to align with your brand and communication style.
Advanced Filtering:
Offers advanced filtering options for tickets, allowing you to easily sort and prioritize based on various criteria.
Reporting and Analytics:
Provides performance reports to help you track support effectiveness and identify areas for improvement.
Integration with OpenAI:
Integrates with OpenAI for enhanced AI-powered support features.
Product-Based Agents:
Allows you to assign agents to specific products, ensuring specialized support for different product lines.
Slack and Telegram Integration:
Enables agents to respond to tickets via Slack and Telegram.
Guest Ticket Creation:
Allows non-logged-in users to create support tickets.
Bulk Ticket Reply:
Allows agents to respond to multiple tickets simultaneously, saving time and effort.

Benefits of using Fluent Support Pro:

Improved Efficiency:
Streamlines support processes, leading to faster response times and increased agent productivity.
Enhanced Customer Experience:
Provides a more seamless and efficient support experience for customers.
Reduced Costs:
Optimizes support operations, potentially reducing the need for additional staff or external support services.
Scalability:
Designed to handle a large volume of support requests, making it suitable for growing businesses.

How to Install:

Fluent Support Pro is a premium plugin, so you’ll need to purchase a license from the plugin’s website.
After purchasing, you’ll receive a zip file containing the plugin.
To install, navigate to your WordPress dashboard, go to “Plugins,” and click “Add New”.
Click “Upload Plugin” and choose the zip file.
Click “Install Now” and then “Activate”.

Demo: https://fluentsupport.com/

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